Within the UK
All shipments are sent next day after being processed (14 – 28 days) using UPS and are a flat rate of £15.00 per backgroud, this includes insurance. Every shipment requires a signature at the time of delivery unless otherwise requested by the customer. This helps protect us and the customer to ensure that the product is delivered to the correct address.
All backgrounds are extremely well packed for safe arrival, we use recyclable materials where possible and reclaimed packaging so don’t be offended and please recycle and reuse where you can.
IF YOUR ORDER ARRIVES DAMAGED PLEASE TAKE PHOTOS OF THE DAMAGED PACKAGING AND NOTIFY US AS SOON AS YOU CAN. TAKE PHOTOS OF THE DAMAGED PACKAGING INSIDE AND OUT AS WELL AS THE DAMAGED PRODUCT. WITHOUT THE EVIDENCE OF PHOTOGRAPHS IT IS IMPOSSIBLE TO CLAIM FOR DAMAGE IN TRANSIT!
If you have questions pertaining to shipping please contact us.
We CANNOT be responsible for packages that are lost or wrongly delivered due to an incorrect address. Please make sure that your address is correct. If the item is returned, the buyer will be charged an additional shipping fee to have the item resent.
Outside the UK
If your country does not show at checkout please contact us and we can supply you with a shipping quote.